1
How do I book a camper?
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You can book directly through our online booking system at [BookingCentral link] or contact us by phone/email.
2
Where do you deliver campers?
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We deliver to your chosen location within Georgia. Delivery and setup are included in your rental. Please provide a level, accessible location for safe setup.
3
Can I move the camper after it’s delivered?
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No. For safety reasons, campers must remain in the location we set them up. Moving the camper yourself may result in damage fees.
4
Can I smoke or have pets in the camper?
Smoking: Not allowed inside the camper.
Pets: Allowed only if pre-approved. Guests are responsible for any damage or extra cleaning required.
5
What if something breaks or isn’t working?
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Please notify us immediately. We’ll do our best to fix the issue quickly. Minor inconveniences will not result in refunds, but safety or major problems will be addressed promptly.
6
Are linens, towels, or kitchen supplies included?
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Yes! Most campers include basic linens, towels, dishes, and cookware. Please treat these items respectfully.
7
How do I pay for my rental?
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Payments are processed securely through BookingCentral. We accept credit/debit cards. Deposit is required to secure your reservation.
8
Do you offer refunds if I cancel?
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Refunds depend on how far in advance you cancel:
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7+ days: Full refund
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4-6 days: Partial refund
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<4 days / no-show: Non-refundable
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(Exact policy details are in our Terms & Conditions.)
9
Can I receive text updates about my booking?
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Yes! We may send text updates about your reservation via BookingCentral. Message/data rates may apply. You can opt out anytime by replying “STOP.”
10
What should I do before check-out?
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Remove trash and dispose properly
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Clean up any spills or messes
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Leave the camper in reasonable condition
Excessive cleaning or damages may result in additional charges.
11
Who do I contact if I have an issue with my camper?
You can reach us at 904-315-0746.
12
Do you offer any discounts or repeat guest specials?
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Occasionally! Follow us on social media for updates and specials.